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This wiki provides comprehensive and up-to-date Getting Started and Help articles for users of Atera's Next Gen IT and Security Management products. Here you can find all the information you need to install, configure, manage and troubleshoot your Atera system. This wiki includes important Getting Started and other user documentation for the following products: AlphaControl, Citadel, MailShield and DataShield. For each product a full set of FAQs is also provided for your convenience. Our technical support team updates this wiki on a weekly basis to ensure that you always have access to the most relevant product information. Your feedback is important to us. In the top right-hand corner of every article you can rate the usefulness of the information. In addition, we welcome your suggestions for new articles and/or improvements to existing ones. You can reach us at feedback@atera.com