DataShield/FAQs
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General
How are DataShield servers secure?
Which operating systems are currently supported by DataShield?
What is the encryption key and why it is so important?
What can I do if the encryption key forgotten?
How can I get a new license for DataShield client?
DataShield Client
What do I need in order to install new DataShield client?
Backup
How to setup and perform Offline Backup?
What ports have to be opened for proper functioning of DataShield Client?
Exchange
What is the reason of the big amount of sent data during delta backup of Exchange?
Using Virtual Drive for Exchange mailbox restore
I cannot select Exchange Store Level databases .What to do?
How to restore Exchange Store?
What is the reason of slow backup of the Exchange?
What to do if VSS error appears?
MsSQL
I have MsSQL Server installed but can't see instances and databases.
How to fix VSS error 0x800423f4 when backup of MSSQL?
SystemState
What is DataShield backup on system state?
How to execute a system state restore?
Other
Why doesn't DataShield Client installation start after running C++?
Can't run DataShield GUI on Windows Vista (Windows 7, Windows 2008). What to do?
What to do if MsSQL or Exchange Restore is very slow?
How to fix "Encryption key is not specified"?
Last updated : Feb 2012
